Using Kraken

Kraken Account: Good Egg Energy's Operating System Welcome to your guide on Kraken, Good Egg Energy's powerful technology platform that powers everything from customer billing to account management. Understanding Kraken is essential to providing ...

Account Users: Understanding User Types and Permissions This guide explains the different types of users who can access customer accounts in Kraken, their permission levels, and how to manage account access. What Are Account Users? In Kraken, "a...

Account Events: Understanding the Account Timeline Every action and interaction on a customer account is recorded as an "event" in Kraken's account timeline. This guide explains the different types of events, what they mean, and how to use them eff...