Onboarding Documents

Articles

Getting Started with Good Egg Energy
Welcome to Good Egg Energy! We're excited to have you join our community of energy-conscious customers. Getting started with us is simple and straightforward. What you'll need to sign up: Your current energy supplier's name Your meter ...
Finding Your Meter Numbers (MPAN and MPRN)
Your meter numbers are like your energy supply's home address-they help us identify exactly which meters we'll be supplying. Don't worry, finding them is easier than you might think! For electricity (MPAN): Your MPAN (Meter Point Administration...
Understanding Your Switch Timeline
Switching to Good Egg Energy is a smooth process, and we want you to know exactly what to expect along the way. Week 1: We get things rolling After you sign up, we immediately contact your current supplier to begin the switch. You'll recei...
Creating Your Online Account
Your Good Egg Energy online account is your home base for managing everything energy-related. It's easy to set up and gives you 24/7 access to your account information. Setting up your account: Once your switch to Good Egg Energy is complete, y...
Your First Bill Explained
Getting your first bill from a new energy supplier can feel a bit confusing, but we're here to walk you through it. Good Egg Energy bills are designed to be clear and easy to understand. When to expect your first bill: Your first bill will arri...
Setting Up Your Direct Debit
Direct debit is the easiest way to pay for your energy-it's automatic, reliable, and means you'll never miss a payment. Setting it up with Good Egg Energy is simple. Why choose direct debit: Convenient: Payments are taken automatically, ...