Onboarding Documents

Articles

Getting Started with Good Egg Energy
Welcome to Good Egg Energy! We're excited to have you join our community of energy-conscious customers. Getting started with us is simple and straightforward. What you'll need to sign up: Your current energy supplier's name Your meter ...
Finding Your Meter Numbers (MPAN and MPRN)
Your meter numbers are like your energy supply's home address-they help us identify exactly which meters we'll be supplying. Don't worry, finding them is easier than you might think! For electricity (MPAN): Your MPAN (Meter Point Administration...
Creating Your Online Account
Your Good Egg Energy online account is your home base for managing everything energy-related. It's easy to set up and gives you 24/7 access to your account information. Setting up your account: Once your switch to Good Egg Energy is complete, y...
Your First Bill Explained
Getting your first bill from a new energy supplier can feel a bit confusing, but we're here to walk you through it. Good Egg Energy bills are designed to be clear and easy to understand. When to expect your first bill: Your first bill will arri...
Setting Up Your Direct Debit
Direct debit is the easiest way to pay for your energy-it's automatic, reliable, and means you'll never miss a payment. Setting it up with Good Egg Energy is simple. Why choose direct debit: Convenient: Payments are taken automatically, ...
Understanding Your Switch Timeline
Switching to Good Egg Energy is a smooth process, and we want you to know exactly what to expect along the way. Week 1: We get things rolling After you sign up, we immediately contact your current supplier to begin the switch. You'll recei...